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At Lustana, accessible from https://lustana.store, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, store, and protect your data when you use our website or services.
By accessing or using our website, you agree to this Privacy Policy.
1. Business Information
- Website: https://lustana.store
- Business Type: E-commerce (Personal Wellness & Lifestyle Products)
- Country of Operation: India
2. Information We Collect
a) Personal Information
We may collect the following details when you place an order, create an account, or contact us:
- Full name
- Email address
- Mobile number
- Billing and shipping address
- Order and transaction details
b) Technical Information
Automatically collected data includes:
- IP address
- Browser and device type
- Pages visited and browsing behavior
3. Purpose of Data Collection
Your information is collected and used strictly for:
- Order processing and delivery
- Payment verification and fraud prevention
- Customer support and communication
- Legal and regulatory compliance
- Improving website performance and user experience
4. Payment & Transaction Security
- We do not store credit/debit card numbers, CVV, UPI PINs, or net banking credentials.
- All payments are processed through PCI-DSS compliant third-party payment gateways.
- Payment gateways may collect payment-related data as per their own privacy policies.
This ensures secure, encrypted, and compliant transactions.
5. Data Sharing Policy
We do not sell, rent, or trade your personal information.
Data may be shared only with:
- Payment gateway providers
- Courier and logistics partners
- Government or legal authorities if legally required
Shared data is limited to what is strictly necessary.
6. Cookies Policy
We use cookies to:
- Maintain user sessions
- Improve site functionality
- Analyze traffic and usage trends
You can disable cookies through your browser settings; however, some features may not function properly.
7. Adult Content & Age Restriction
This website contains adult-oriented products intended strictly for users 18 years of age or older.
By using this website, you confirm that:
- You are legally eligible (18+) to purchase such products
- You are accessing the website voluntarily
We do not knowingly collect data from minors.
8. Data Retention
- Order and transaction records are retained for legal, tax, and accounting purposes
- Customer support data is retained for service improvement and compliance
Users may request data deletion, subject to legal obligations.
9. Your Rights
You have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent where applicable
Requests can be made using the contact details below.
10. Data Security Measures
We implement:
- SSL encryption
- Secure server infrastructure
- Limited access to personal data
While we follow industry best practices, no system is completely risk-free.
11. Third-Party Links
Our website may contain links to third-party services (payment gateways, delivery partners).
We are not responsible for their privacy practices.
12. Policy Updates
We reserve the right to update this Privacy Policy at any time.
Changes will be posted on this page with an updated date.
13. Contact Information (Very Important for Approval)
For any privacy or data-related concerns, contact us at:
📧 Email: contact@lustana.store
🌐 Website: https://lustana.store