Terms & Conditions

Last updated: 2026

Welcome to Lustana.store.
By accessing, browsing, or purchasing from this website, you agree to comply with and be bound by the following Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or services.

1. Website Usage

  • This website is intended for lawful use only.
  • You agree not to misuse the website, attempt unauthorized access, or engage in any activity that may harm the website or its users.
  • We reserve the right to restrict or terminate access if misuse is detected.

2. Product Information

  • Lustana.store sells wellness, healthcare, and lifestyle-related products.
  • Product descriptions, images, and information are provided for general reference.
  • While we strive for accuracy, we do not guarantee that all product details are complete, current, or error-free.

3. Medical & Health Disclaimer

  • Some products available on Lustana.store may fall under wellness or healthcare categories.
  • Information provided on the website is not a substitute for professional medical advice.
  • Customers are advised to consult a qualified healthcare professional before using any product, especially if they have a medical condition, are taking medication, or have health concerns.
  • Individual results may vary.

4. Eligibility (18+ Only)

  • By using this website and placing an order, you confirm that you are 18 years of age or older.
  • Purchases by minors are strictly prohibited.

5. Pricing & Payments

  • All prices listed on the website are in Indian Rupees (INR) unless stated otherwise.
  • Prices are subject to change without prior notice.
  • Payments must be completed through the available secure payment gateways.
  • Lustana.store does not store sensitive payment details.

6. Order Confirmation

  • An order is considered confirmed only after successful payment.
  • Order confirmation details will be shared via email, SMS, or WhatsApp where applicable.
  • We reserve the right to cancel or refuse any order in case of incorrect pricing, stock issues, or suspicious activity.

7. Shipping & Delivery

  • Delivery timelines provided are estimated and may vary due to logistics, location, or unforeseen circumstances.
  • Lustana.store is not responsible for delays caused by courier partners, natural events, or external factors beyond our control.
  • Delivery will be attempted to the address provided by the customer at checkout.

8. No Return / No Refund Policy

  • Due to the nature of our products, returns and refunds are not accepted once an order is placed.
  • Order cancellations are not eligible for refunds.
  • Exchange may be considered only in cases of damaged, defective, or incorrect products, subject to verification and company policy.

9. Discreet Packaging

  • All orders are shipped in discreet and secure packaging to protect customer privacy.
  • Product details are not displayed on the outer package.

10. User Responsibility

Customers are responsible for:

  • Providing accurate personal and delivery information
  • Reading product descriptions and usage instructions carefully
  • Using products as directed

Lustana.store shall not be responsible for misuse, overuse, or use contrary to instructions.

11. Limitation of Liability

Lustana.store, its owners, partners, and affiliates shall not be liable for:

  • Any direct or indirect loss or damage
  • Health outcomes or dissatisfaction with results
  • Delays or service interruptions

Use of the website and products is entirely at the customer’s own risk.

12. Intellectual Property

  • All website content, including text, images, logos, and designs, is the property of Lustana.store.
  • Unauthorized copying, reproduction, or use of content is strictly prohibited.

13. Third-Party Links

  • Our website may contain links to third-party websites.
  • Lustana.store is not responsible for the content, accuracy, or policies of external sites.

14. Modifications to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice.
Continued use of the website constitutes acceptance of the revised terms.

15. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India.
Any disputes shall be subject to the jurisdiction of Indian courts only.

16. Contact Information

For questions regarding these Terms & Conditions, please contact us:

Email: contact@lustana.store
Website: https://lustana.store

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